Bp Software Sunsets VIP and Allied Platforms

Best Practice Software (BpSoftware) will sunset its Bp Allied and Bp VIP.net platforms, meaning that they will no longer be supported.

The company has recommended customers explore its product Bp Premier or look to other providers.

The decision affects two distinct groups of users. Bp Allied has been widely adopted by allied health professionals in small to medium practices, while Bp VIP.net has supported specialists such as ophthalmologists, surgeons, and consulting specialists working in multi-provider rooms and private consulting suites.

According to Craig Hodges, CEO of Bp Software, the decision followed a detailed review of the products and their underlying technology.

“Both products were built on legacy technology that has reached the limits of what it can reliably deliver,” Mr Hodges said.

He pointed to the growing expectations of modern practices as a central factor in the decision.

“Today’s practices expect software that is interoperable, secure, and capable of integrating with contemporary digital health tools. Maintaining older platforms at contemporary security standards is no longer viable at scale, and continuing to do so would restrict Best Practice Software’s ability to deliver the performance, safety, and innovation that customers rightly expect, including new features and improved security capabilities,” Mr Hodges said.

Mr Hodges acknowledged the significance of the change for the thousands of clinicians who have relied on the platforms over many years.

“The transition has been approached thoughtfully with careful planning, transparent communication, and supported with clear timelines, migration pathways, and dedicated assistance,” he said. “The focus is on ensuring practices can move to modern, secure, future-ready systems with confidence.”

While Bp Allied reached end of life on 31 July 2026, Bp VIP.net moves into maintenance mode on 31 December 2026, with technical support continuing until 30 June 2027.

On alternatives, Mr Hodges said the retirement of both products presented an opportunity for customers to move to platforms better matched to their clinical and operational needs. Although Bp Premier is already used by many allied health professionals and may suit some practices, he stressed that the priority was ensuring customers land on the right fit, whether a Best Practice Software product or a trusted partner platform.

“For specialist practices transitioning from VIP. net, Best Practice Software recommends Genie and Gentu, which are purpose-built for specialist workflows and include exclusive arrangements for VIP.net customers,” Mr Hodges said. For allied health practices, the company has provided a curated list of practice management vendors so customers can choose the system that best fits their needs.

Mr Hodges said the company had put in place a comprehensive transition framework, including data extraction and migration support, recommended practice management software vendors, extended customer support during the transition period, clear documentation and timelines, and dedicated customer care channels.

“This approach ensures practices are not navigating the change alone,” Mr Hodges said. “Instead, they have a clear roadmap and direct access to support to help keep their practices running smoothly and position themselves for the future of digital healthcare.”